South African Schools

Customer: Schools across South Africa
Industry: Educational
Persona: Print-On-Demand Services
Publish Date: 27/06/2025.

The Story of Phillipus De Witt

PPM was receiving a lot of customer complaints and concerns about their tax distributions. They were looking for a supplier who could help them improve their distribution process and reduce the number of customer complaints. One of InsideData’s existing clients referred PPM, and they were impressed with InsideData’s user-friendly system and the high level of customer satisfaction they achieve.

The Challenge

Initially, the company was operating as usual. However, customers began to complain about their tax documents, stating that they were unable to view the correct information or open the encrypted documents. This was a problem because customers needed to send the documents to SARS, and the encryption made them inaccessible without a password. As a result, customers had to print, scan, and email the documents, which was inconvenient, time-consuming, and frustrating. The company then approached InsideData for help.

How InsideData Responded

The answer is simple: InsideData puts its money where its mouth is and delivered a proof of concept that delivers and exceeds promises in terms of efficiency, process, price, and innovation.

The Results
  • Increased efficiency with the process and showing the client how user-friendly the Digibroker system is:
    • Email Applications
    • Archive of data and templates
    • Branding awareness, Privacy, and security
    • Reporting
  • Reduction in Cost – this means more funds are available for investing in other initiatives.
  • Existing clients have the immense benefit of receiving an improved service as the platform enables customer journey mapping. This means clients get more insight into the day-to-day operations of an investor, from request to fulfilment. The system is user-friendly, easy to access and with back-end support, and the client always has access, with a Service Desk team ready to help when required.

Case Study: InsideData Empowers Schools with Cost-Effective, High-Quality Educational Printing

Client Challenge

Schools across South Africa were facing multiple challenges in delivering consistent, high-quality learning materials:

  • Budget constraints meant most schools relied on basic black-and-white photocopies for workbooks, limiting student engagement and presentation quality.
  • Parents often had to laminate covers themselves to keep materials clean, adding cost and effort many could not afford.
  • Missing or overburdened teachers made it difficult to create complete term workbooks in time.
  • Schools struggled with limited personalisation and had no capacity to design branded materials like diaries or exam booklets.


With varying learning needs across student groups and tight turnaround timelines, these schools needed a smarter, more responsive solution.

InsideData’s Solution

InsideData partnered with schools as a one-stop printing and design partner to deliver a seamless, cost-effective solution tailored for education.

  • Full-Colour, Laminated Workbooks: InsideData designed and printed full-term workbooks with laminated covers—removing the burden from parents while ensuring materials stayed clean and intact throughout the term.
  • Flexible Content Updates: Content could be customised for stronger or remedial groups, and turnaround times were fast—books ordered in October were printed and delivered by December. Workbooks no longer had to be printed a year in advance.
  • Cost-Effective Colour Printing: Schools could now upgrade from black-and-white photocopying to professional colour printing at budget-friendly rates.
  • Custom Diary Design: InsideData offered fully designed school diaries from scratch, including brand elements and templates—doubling as a school marketing tool.
  • CI-Driven Personalisation: From Grade R marketing days to branded material for every student group, InsideData helped schools enhance their image and identity.

Speed & Scale: Entire schools could be printed within 3–5 working days, supporting urgent timelines and large-scale distribution.

The Outcome

Schools now enjoy significant cost savings by replacing outdated black-and-white photocopying with affordable, high-quality colour printing. This has allowed them to deliver better learning materials without increasing budgets.

At the same time, custom-designed diaries and personalised collateral have elevated each school’s brand presence, allowing them to build recognition with parents, students, and the wider community.

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